Question 1

What is Resto Experience?

Accepted Answer

Resto Experience is a restaurant-focused digital growth agency built by operators. We work with independent premium restaurants and multi-location groups to grow their revenue through an integrated marketing and operations system called Resto360. Unlike traditional agencies, we operate our own restaurant group (Rreal Tacos, 11 locations across Atlanta) where we test and validate every strategy before taking it to clients.

Question 2

What makes Resto Experience different from other restaurant marketing agencies?

Accepted Answer

Most agencies learn about restaurants from the outside. We built and operate our own. Every strategy inside Resto360 has been tested in a real restaurant environment before we recommend it to anyone. We also work as a fully integrated partner, not a vendor, which means one team manages every channel simultaneously, with full accountability for results.

Question 3

What types of restaurants does Resto Experience work with?

Accepted Answer

We work with independent premium restaurants and multi-location restaurant groups across the United States. Our clients range from single-location fine dining concepts to groups operating across multiple markets. If you take your brand seriously and are committed to growth, we're built for you.

Question 4

Where is Resto Experience based?

Accepted Answer

We are based in Atlanta, Georgia, and work with restaurants across the United States.

Question 5

Do you only work with restaurants in Atlanta?

Accepted Answer

No. While our roots are in Atlanta, where we operate Rreal Tacos across 11 locations, we work with restaurants nationwide. Our team operates remotely and has experience growing restaurant brands across multiple U.S. markets.

Question 6

What is Resto360?

Accepted Answer

Resto360 is our fully integrated digital growth program built specifically for restaurants. It combines social media management, content creation, paid advertising, SEO, web design, email and SMS marketing, influencer collaborations, delivery platform management, online reputation, graphic design, listing management, and operations consulting into one cohesive system managed by a single team.

Question 7

Does Resto360 include all services or can I pick individual ones?

Accepted Answer

Resto360 is a complete system, not a menu of individual services. Every component works together toward the same goal, and separating them reduces the effectiveness of the whole. That said, we have different program tiers, Resto360 and RestoLite, designed for different stages of growth. We'll recommend the right fit during your discovery call.

Question 8

What is RestoLite?

Accepted Answer

RestoLite is our foundational program designed for restaurants that need core digital support without the full scope of Resto360. It covers social media management, content creation, paid advertising on one platform, website management, SEO fundamentals, and performance reporting. It's the right starting point for restaurants earlier in their growth journey.

Question 9

What platforms does Resto Experience manage?

Accepted Answer

Inside Resto360 we manage Instagram, Facebook, TikTok, Google Business Profile, your website, Meta Ads, Google Ads, TikTok Ads, OpenTable Ads, Uber Eats, DoorDash, Grubhub, email and SMS platforms, and 80+ listing directories including Google, Yelp, TripAdvisor, Apple Maps, and more.

Question 10

Do you manage delivery platforms like Uber Eats and DoorDash?

Accepted Answer

Yes. Delivery platform management is a core component of Resto360. We optimize your menu for in-app discoverability, manage promotions and ads across platforms, monitor operational metrics, and track performance weekly. We also have an exclusive partnership with Uber Eats that provides reduced commission fees and co-funded marketing credits for our clients.

Question 11

Do you work with OpenTable and Toast?

Accepted Answer

Yes. We configure, optimize, and manage both platforms as part of Resto360. For OpenTable, we handle full setup, in-platform ad strategy, and database growth integration with your email and SMS campaigns. For Toast, we optimize your online ordering profile and integrate delivery platform workflows directly into your kitchen operation.

Question 12

How do I get started with Resto Experience?

Accepted Answer

The first step is a free 30-minute discovery call. During that call we learn about your restaurant, your current digital presence, and your growth goals. From there we put together a custom proposal for your specific operation.

Question 13

What happens during the discovery call?

Accepted Answer

We ask about your restaurant: concept, current marketing, goals, and challenges. We share how Resto360 works and what it would look like specifically for your operation. There's no pressure and no obligation. It's a conversation, not a sales pitch.

Question 14

How long does it take to get started after signing?

Accepted Answer

Onboarding typically takes two to three weeks. During that time we audit your current digital presence, build your brand strategy, set up all platforms and integrations, and prepare your first month of content and campaigns. We move fast, but we do it right.

Question 15

How quickly can I expect to see results?

Accepted Answer

Most clients start seeing measurable improvements in engagement, reach, and platform performance within the first 30 to 60 days. Revenue impact typically becomes clear between months two and four as campaigns optimize and the system compounds. We track everything from day one so you always know what's moving.

Question 16

Do you work with restaurants that are just opening?

Accepted Answer

Yes. We have a proven pre-launch and opening strategy that builds brand awareness, social presence, and local buzz before you open your doors, and drives immediate traction from day one. Suwanee Social is one example: we grew their Instagram from zero to 10,500 followers and scaled revenue by 83% in their first 90 days of operation.

Question 17

What kind of results can I expect working with Resto Experience?

Accepted Answer

Results vary by restaurant, market, and starting point, but across our active client portfolio we average over 50% year-over-year revenue growth. Individual results include clients who have doubled sales in 12 months, grown reservations by 75% or more, and generated ROIs exceeding 2,000% on their marketing investment.

Question 18

How do you measure results?

Accepted Answer

We track revenue growth, reservation volume, social media reach and engagement, paid advertising ROI, delivery platform performance, Google rating improvement, website traffic, and email and SMS campaign performance. Every client gets a monthly report and access to a centralized performance dashboard.

Question 19

Do you guarantee results?

Accepted Answer

We don't guarantee specific numbers; no honest agency does. What we guarantee is a proven system, full execution by a dedicated team, and complete transparency into performance data every single month. Our results speak for themselves across every client case study we've published.

Question 20

Can I see examples of results you've achieved for other restaurants?

Accepted Answer

Yes. We publish detailed case studies for clients including Corazon by Baires, Zócalo, Baires Grill, Tomo Japanese Restaurant, Suwanee Social, and our own restaurant group Rreal Tacos. You can explore them in our case studies section.

Question 21

How much does Resto360 cost?

Accepted Answer

Pricing is customized based on your restaurant's size, number of locations, current digital presence, and growth goals. We discuss investment during your discovery call after we understand your specific situation. There's no one-size-fits-all number; what we build for a single-location restaurant looks different from what we build for a five-location group.

Question 22

Is there a long-term contract?

Accepted Answer

No. We work month to month with all our clients. We don't believe in locking restaurants into long contracts; we believe in earning your business every month through results. Most clients stay because the system works, not because they're contractually obligated to.

Question 23

Are there any setup or onboarding fees?

Accepted Answer

This is discussed during your discovery call as part of the overall investment conversation.

Question 24

Do you work with restaurants that have a limited marketing budget?

Accepted Answer

We work with restaurants that are serious about growth and willing to invest in a real system. During your discovery call we'll be transparent about whether your current situation is a good fit for Resto360 or RestoLite, and what level of investment makes sense for your goals.

Question 25

How does communication work once we're a client?

Accepted Answer

Every client has a dedicated account manager who is your primary point of contact. We have weekly check-ins, monthly strategic review meetings, and ongoing communication via your preferred channel. You're never left wondering what's happening; we proactively share updates, results, and recommendations throughout the month.

Question 26

How often do I receive reports?

Accepted Answer

You receive a weekly performance update on key metrics and a comprehensive monthly report covering all channels: social, paid, SEO, delivery platforms, reputation, and email. Monthly reports include strategic recommendations for the following month based on performance data.

Question 27

How involved do I need to be as a restaurant owner?

Accepted Answer

As involved as you want to be. Some clients are very hands-on and prefer to review every piece of content before it goes live. Others prefer to approve the monthly strategy and let our team execute fully. We adapt to your preference. What we do require is timely access to your platforms, a monthly strategy call, and quick feedback when we need approvals.

Question 28

Do you work with restaurants that already have a marketing team?

Accepted Answer

Yes. We can operate as your full external marketing department or as a strategic partner that works alongside your internal team. We'll define the division of responsibilities clearly during onboarding so there's no overlap or confusion.

Question 29

What happens if I want to cancel?

Accepted Answer

Because we work month to month, you can cancel with standard notice at any time. We handle offboarding professionally, transferring all assets, accounts, and documentation back to you cleanly so there's no disruption to your operation.

Question 30

Do you sign NDAs or confidentiality agreements?

Accepted Answer

Yes. We treat all client data, financial information, and business strategy with full confidentiality. We're happy to sign an NDA before or during the onboarding process.

Frequently Asked Questions.

What is Resto Experience?

What makes Resto Experience different from other restaurant marketing agencies?

What types of restaurants does Resto Experience work with?

Where is Resto Experience based?

Do you only work with restaurants in Atlanta?

Still have questions?

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